Privacy Policy
Last updated: January 5, 2026
1. Scope
This policy explains how Trackwise Atelier (“we”, “us”) processes personal data on our website and in connection with our training services.
2. Data We Collect
- Account and contact details: name, email, phone, organization, role.
- Course and transaction data: selected programs, payment status (processed by payment providers), seat allocations.
- Usage data: pages viewed, device and browser information, approximate location, referring URLs.
- Communications: messages submitted through forms and support channels.
- Consent preferences: records of cookie and marketing choices.
3. How We Use Data
We process data to provide and improve services, personalize content, secure our platform, comply with legal obligations, and communicate with you about relevant programs. We do not sell personal data.
6. Retention
We retain personal data for as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data category and regulatory requirements.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, and to portability. You may also lodge a complaint with your data protection authority.
8. Security
We implement administrative, technical, and physical safeguards designed to protect personal data. No system is perfectly secure; we encourage responsible disclosure of vulnerabilities.
9. International Transfers
Where data is transferred internationally, we use appropriate safeguards such as standard contractual clauses and supplementary measures to protect personal data.
10. Contact
To exercise your rights or ask questions about this policy, contact: [email protected] or +1 (415) 915-2046.